§ 1 Scope and Provider
(1) These General Terms and Conditions apply to all contracts concluded between
Leela Lab UG (limited liability) – hereinafter referred to as Leela –
Moos 6
86983 Lechbruck am See
Managing Director: Philipp von Holtzendorff-Fehling
and the customer (hereinafter referred to as “Customer”) for the purchase of products with quantum energy. Customers within the meaning of these General Terms and Conditions are both consumers and traders.
(2) (a) A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor performed within the scope of their independent professional activity (§ 13 BGB).
(2) (b) A trader is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent trade, business or profession (§ 14 BGB).
(3) Our deliveries, services, and offers are made exclusively on the basis of these General Terms and Conditions. The General Terms and Conditions apply to all customers, including all future business relationships, even if they are not expressly agreed upon again. The inclusion of a customer’s general terms and conditions that contradict our General Terms and Conditions is hereby rejected.
(4) The contract language is exclusively German. The German version of these General terms and conditions shall be the authoritative and legally binding version. The English version in these General Terms and Conditions is added merely as non-binding translation.
(5) You can access and print out the currently valid General Terms and Conditions on the website https://leelaq.de/allgemeine-geschaftsbedingungen/.
§ 2 Use of the online shop, conclusion of contract
(1) The goods offered in our online shop are subject to change and do not constitute offers in the legal sense. The presentation of the goods does not constitute a binding offer, but rather an invitation to the customer to submit an offer.
(2) By clicking on the “Add to cart” button, the customer can place the respective goods in the virtual shopping cart. This process does not constitute a contractual offer. Before placing an order, the contents of the order, including customer data, are summarized on an overview page. The customer can correct all order data there using the provided change fields. By clicking on the “Buy now” button, the customer submits a legally binding offer to Leela to conclude a purchase contract.
(3) After placing the order, the customer will receive an automatically generated email from Leela confirming receipt of the order and detailing the order. This confirmation does not constitute acceptance of the offer.
(4) A contract is only concluded when an individual order confirmation is sent by email or the goods are delivered. In the case of traders, the contract is concluded subject to the signature of the license agreement by both parties.
(5) The customer may save or print these General Terms and Conditions at any time. The customer may also save and/or print the contents of their order immediately after placing their order. Furthermore, Leela will provide the customer with the General Terms and Conditions in text form after the order has been placed, at the latest upon delivery of the goods.
(6) The customer assures that all information provided by them when placing an order or registering in the online shop (e.g., name, address, email address, bank details, etc.) is true. Leela must be notified immediately of any changes.
(7) Leela only delivers goods to customers within the EU, as well as Switzerland and the UK as non-EU countries, and exclusively to customers aged 18 and over. The customer confirms that they have the age of majority during the ordering process.
§ 3 Additional contracts to be concluded in addition to the purchase of a Leela Quantum Tech Bloc
The sale of a Leela Quantum Tech Bloc is conditional upon the conclusion of a user agreement, which shall define the scope of permitted use. Without the execution of such user agreement, no valid purchase agreement shall be deemed concluded.
(1) Consumers conclude a usage agreement with Leela for the use of a Leela Quantum Tech Bloc in the private sphere.
(2) Traders who wish to use a Leela Quantum Tech Bloc commercially or resell them conclude a separate license agreement with Leela. Without such a license agreement, commercial use or resale is not permitted and no valid purchase agreement shall be deemed concluded.
§ 4 Prices, shipping costs, payment terms
Before the customer purchases an item, the price of the product, shipping costs, and its description are displayed. This total (purchase price and shipping costs) is part of the contract concluded between the customer and Leela in accordance with § 2. The customer undertakes to pay this price. Payment is due immediately upon conclusion of the contract.
All prices are final prices and include the statutory value added tax applicable in the Federal Republic of Germany, if applicable, and are adjusted to the sales tax applicable in the respective country of delivery at checkout. For deliveries to third countries, the net price is displayed.
Shipping costs are borne by the customer. An overview of shipping options and the resulting shipping costs can be found under the link “plus shipping costs.” Shipping costs are displayed to the customer on the overview page before the order is placed.
Leela is not responsible for customs restrictions, tariffs, or other regulations that may apply at customs in any country. Any customs duties or taxes that may apply are the responsibility of and to be paid the customer. In case of doubt, Leela recommends contacting the customs authorities responsible for the customer.
Payment of the price shall be made at the customer’s discretion in advance by direct bank transfer, PayPal, credit card, or external payment providers. Other payments, in particular checks or cash payments, cannot be processed and are not accepted by Leela. Methods of payment which are not accepted by Leela do not release the customer from the obligation to pay the price by direct bank transfer, PayPal, credit card, or external payment providers or another payment method specified in the online store.
The customer acknowledges that Leela uses third-party companies to process payment transactions. All third-party companies involved are specified in the order or payment process. The general terms and conditions of these third-party companies apply in addition to Leela’s general terms and conditions.
If the customer is a trader, the customer shall only be entitled to set-off and retention rights in respect of counterclaims that have been finally adjucated, are undisputed, or are ready for decision in pending legal proceedings.
§ 5 Retention of title
(1) Leela retains ownership of the ordered goods until the purchase price has been paid in full.
(2) If the customer is a trader, Leela retains ownership of the goods until all claims by Leela against the customer arising from the business relationship at the time of conclusion of the specific purchase contract, including future claims arising from contracts concluded at the same time or later, have been settled. This also applies if individual or all claims by Leela have been included in a current invoice and the balance has been struck and acknowledged.
(3) If the customer is a trader, they are only entitled to resell the goods subject to retention of title in the ordinary course of business subject to the assignment hereby to Leela of all claims arising from the resale against customers or third parties. If goods subject to retention of title are sold, the customer shall assign the claims arising from the resale in full to Leela. Leela accepts the assignment.. The customer is entitled to collect these assigned claims under the premise that Leela agrees in advance to the collection and that he immediately forwards the amount of the collected claim to Leela.
§ 6 Delivery and delivery time
(1) After receipt of payment products are shipped exclusively by independent transport companies within the Federal Republic of Germany, the EU, or to third countries. The place of performance of the delivery is the registered office of Leela Lab UG (limited liability). Pickup is not possible.
(2) Delivery is made to the address specified by the customer.
(3) The delivery dates specified during the ordering process are non-binding unless they are expressly agreed as binding. For consumers, a maximum delivery period of 30 days applies, unless otherwise agreed.
(4) Leela shall be deemed to have met the delivery deadline if, by the end of the delivery period, the goods have left Leela’s shipping warehouse or Leela has notified the customer that the goods are ready for shipment.
(5) If the customer does not provide Leela with the information which is required to provide in a timely manner, the agreed delivery time shall be extended accordingly. This shall not affect Leela’s rights arising from a delay on the part of the customer.
(6) Adherence to the delivery gime is conditional upon proper and timely delivery to us by our suppliers and / or the manufacturer.
(7) If Leela is unable to meet the delivery time due to force majeure, labor disputes, or other events beyond our control, such as pandemics or other health emergencies, natural disasters, strikes, riots, wars, or sanctions, the delivery time shall be automatically extended by a reasonable period. Leela shall inform the customer immediately of the occurrence of such an event and of its cessation.
(8) If the customer is a trader, the risk of accidental loss and accidental deterioration of the delivery item shall pass to the customer upon handover of the delivery item to the forwarding agent, carrier, shipping agent, or collector at Leela’s premises. This shall also apply if Leela bears the freight costs and/or Leela carries out the shipping itself.
(9) If the goods are ready for shipment and shipment is delayed for reasons for which Leela is not responsible, the risk of loss and deterioration shall pass to the customer upon notification of readiness for shipment, provided that the contractual partner is a trader.
§ 7 Consumer’s right of revocation and return, revocation policy
In the case of capsules or frequency cards, the consumer has the right to return the goods received within 60 days without giving reasons and thus revoke this contract. The withdrawal period is 60 days from the day on which the consumer or a third party designated by the customer, who is not the carrier, took possession of the goods.
In case of other products from our online shop, including textiles (jackets, hats, caps, T-shirts, hoodies, etc.), but excluding our Blocs, the consumer has the right to return them within 14 days without giving a reason and thus revoke this contract. The withdrawal period is 14 days from the day on which the consumer or a third party designated by the customer, who is not the carrier, took possession of the goods.
The Blocs, such as Quantum Bloc, Infinity Bloc, Super Bloc, or Travel & Car Bloc, are subject to a 14-day right of withdrawal subject to the condition of an unbroken seal. It is expressly pointed out that the consumer’s right of withdrawal with regard to the Blocs expires if the existing seal has been removed or damaged.
To exercise the right of withdrawal, the consumer must first notify Leela at the following address
Company: Leela Lab UG (limited liability)
Address: Moos 6, 869983 Lechbruck am See
Email: service(@)leelaq.de
by means of a clear statement (e.g. by email or letter sent by post) of his / her decision to withdraw from this contract. For this purpose, the withdrawal form available for download, can be used:
To meet the withdrawal deadline, it is sufficient for the consumer to send the notification of exercising the right of withdrawal before expiry of the withdrawal period.
§ Consequences of revocation
If a consumer revokes a contract concluded with Leela, Leela will refund all payments made by the consumer on the purchase price in relation to the returned purchase item immediately and at the latest within 14 days from the day on which the returned goods were received at the above address. Delivery costs are excluded from the refund.
Leela will use the same means of payment for this refund as the consumer used for the original transaction, unless expressly agreed otherwise between the parties. However, if the refund is not possible via the means of payment used for the original transaction, Leela will contact the consumer and agree on an alternative payment method for the refund. In no case will the consumer be charged any fees for the refund.
If the consumer exercises their statutory right of withdrawal, he / she is obliged to compensate Leela for any loss in value of the goods, provided that this loss in value is attributable to handling that is not required for testing of the condition, properties, and functionality of the goods.
The consumer must return the goods to Leela immediately and in any case no later than 14 days from the date of notification of withdrawal from this contract. The deadline is met if the goods are sent before the expiry of the 14-day period.
The consumer shall bear the direct costs of returning the goods.
§ Exceptions to the right of withdrawal and provisions for returns
(1) The right of withdrawal does not apply to the delivery of sealed goods if the seal has been removed or broken after delivery.
(2) Avoid damage and contamination. Please return the goods to Leela in their original packaging with all accessories and packaging components anduse protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage in order to avoid claims for damages due to damage resulting from inadequate packaging.
(3) Before returning the goods, please send an email to service(@)leelaq.de to notify us of the return. This will enable us to allocate the products as quickly as possible.
(4) Please note that the modalities mentioned in paragraphs (2) and (3) above are not a prerequisite for the effective exercise of the right of withdrawal.
§ 8 Transport damage
If goods are delivered to you as a consumer with obvious transport damage, please report such defects immediately to the delivery agent and contact us as soon as possible.
Failure to report transport damage or contact us has no consequences for your statutory warranty rights. However, you help us to assert our own claims against the carrier or transport insurance company.
In the case of delivery to traders, the risk of accidental loss and accidental deterioration is transferred to the buyer as soon as Leela has handed over the goods to the carrier. The trader must report transport damage immediately.
(4) Please note that the modalities mentioned in paragraphs (2) and (3) above are not a prerequisite for the effective exercise of the right of withdrawal.
§ 9 Warranty
(1) Unless expressly agreed otherwise, your warranty claims are governed by the statutory provisions of sales law (§§ 433 ff. BGB).
(2) If you are a consumer within the meaning of § 13 BGB, the liability period for warranty claims for used goods is two years. The deadline of the liability period for warranty claims does not affect claims based on damage resulting from injury to life, limb, or health or from the breach of an essential contractual obligation, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligation), as well as claims based on other damages resulting from an intentional or grossly negligent breach of duty by the user or its vicarious agents. For the latter claims provisions of §§ 195 ff BGB (German Civil Code) apply.
(3) For new goods the statutory provisions shall apply to the warranty, in particular the two-year limitation period. Section 438 (1) No. 3 BGB.
(4) If you are a trader within the meaning of § 14 BGB (German Civil Code), the warranty period is one year from the transfer of risk. § 377 HGB (German Commercial Code) applies accordingly: You are obliged to inspect the goods immediately for quality defects and quantity deviations and to notify Leela of any defects found within 7 days at the latest. To meet the deadline, it is sufficient to send an email to service(@)leelaq.de in a timely manner. Hidden defects must be reported to Leela in writing within 7 days of discovery. Otherwise, the goods shall be deemed to have been approved. In all other respects, the statutory provisions shall apply with the following modifications:
● Only Leela’s own information and product descriptions are binding with regard to the quality of the goods. Public promotions, statements, or other advertising from third persons are irrelevant and non-binding
● In the event of defects, Leela shall, at its own discretion, provide warranty by repair or replacement (subsequent performance). In the event of repair, we shall not be required to bear the increased costs incurred by transporting the goods to a location other than the place of performance, provided that such transportation does not correspond to the intended use of the goods.
● If the subsequent performance fails twice, you may, at your discretion, demand a reduction in price or withdraw from the contract.
§ 10 Other liability
(1) Unlimited liability:
Leela shall be liable without limitation for intent and gross negligence as well as in accordance with the Product Liability Act. Leela shall be liable for slight negligence in the event of damage resulting from injury to life, limb, or health of persons.
(2) Otherwise, the following limited liability applies:
In cases of slight negligence, Leela is only liable in the event of a breach of a material contractual obligation, the fulfillment of which is essential for the proper execution of the contract and on the observance of which you can regularly rely (cardinal obligation). Liability for slight negligence is limited in amount to the damages foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected. This limitation of liability also applies in favor of our vicarious agents (any person engaged by us to perform our obligations).
(3) Leela accepts no liability for damage resulting from improper use, use contrary to the intended purpose, or reliance on a health effect.
§ 11 Product information and information on this website
Leela Quantum Tech® products with quantum energy or energetic configuration are not classified as medical devices in accordance with the Medical Devices Regulation (Regulation No. 2017/745/EU) or as medicinal products within the meaning of the Medicinal Products Act. They are not intended to diagnose, cure, alleviate, treat, or prevent diseases in humans or animals. Neither the principle of action, nor the manufacturing technology, nor any positive effect on health and well-being have yet been generally recognized scientifically in the conventional medical sense.
No preventive, medical, or therapeutic effect is guaranteed. Use of the technology is the sole responsibility of the user.
The statements about the possible effects described are based on studies and research conducted by institutes and experts, the results of which are confirmed by the personal experiences of users. Nevertheless, some of the measurement methods used are not yet scientifically recognized in the conventional medical sense. These include, for example, dark field microscopy and the Deka-Voll-method according to Besa. Therefore, the information relating to these methods does not represent scientifically proven statements in the scientific or conventional medical sense. However, these measurements themselves are also carried out using scientifically recognized protocols. The experts who performed the measurements confirm that they have carried out these measurements with the greatest possible care according to current knowledge.
Leela Quantum Tech® products and the information provided by Leela are not intended to replace professional medical advice, diagnosis, or treatment. The information contained on this website, including but not limited to video, audio, text, graphics, images, and other materials, is for informational purposes only. The purpose of this website is to promote consumer understanding and knowledge of various wellness and other topics. Always consult your physician or other qualified healthcare providers with any questions you may have regarding a medical condition or treatment, and before undertaking any new health-related action, and never disregard professional medical advice or delay in seeking it because of information you have read on this website. Leela Quantum Tech® and Leela Lab UG do not recommend or endorse any specific tests, doctors, procedures, opinions, or other information mentioned on this website. Reliance on the information on this website is solely at your own risk. The statements made on this website are wellness statements, not health statements. The statements have not been evaluated by the Food and Drug Administration (FDA), the EFSA, or any other government agency. Leela Quantum Tech® products are not intended to diagnose, treat, cure, or prevent any disease. Leela Quantum Tech® products are intended solely to support well-being.
§ 12 Contact
(1) Leela reserves the right to ask you to write a reference/testimonial and to send you greetings (seasonal greetings or congratulations on special occasions) by email, post, or messenger. You can object to this at any time using the same method.
(2) Leela uses the email address you provided during the purchase to send you information about our own similar products or services by email in the future. You can object to this use of your email address any time by clicking on the unsubscribe link contained in every promotional email or by sending a message to datenschutz@leelaq.de.
§ 13 Final provisions
(1) Should one or more provisions of these General Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions.
(2) The law of the Federal Republic of Germany shall apply exclusively, excluding the provisions of the United Nations Convention on Contracts for the International Sale of Goods (CISG, “UN Sales Convention”). This choice of law also applies if the services are legally provided in a country outside Germany or take effect there. Mandatory provisions of Consumer protection regulations of the country in which the customer, as a consumer, has his / her habitual residence, shall remain unaffected by the choice of law.
(3) If the customer is a company/merchant, the place of jurisdiction shall be the registered office of Leela.
