1. Shipping Information – Delivery Times

Within Germany and EU Countries

Delivery is typically made within 2 – 4 working days after receipt of payment (subject to product availability).

Outside the EU

Delivery is typically made within 4 – 6 working days after receipt of payment (subject to product availability). The longer delivery time is due to additional time required for customs clearance.

2. Shipping Information – Delivery Costs

Within Germany

Standard shipping cost (including packaging costs):

EUR 11.00 for the shipment of one item

For each additional item, we charge an additional EUR 1.00.

Within EU Countries

Standard shipping cost (including packaging costs):

EUR 16.00 for the shipment of one item

For each additional item, we charge an additional EUR 1.00.

Outside the EU

Standard shipping cost (including packaging costs):

EUR 26.00 for the shipment of one item

For each additional item, we charge an additional EUR 1.00.

Note: For deliveries to countries outside the EU, additional costs may apply, which we are not responsible for and which you are required to bear. These may include, for example, customs duties or taxes, or possibly costs for money transfer by financial institutions (e.g., bank transfer fees, exchange rate fees).

For more information, please visit http://ec.europa.eu/taxation_customs/customs/customs_duties/index_en.htm and for import VAT at http://auskunft.ezt-online.de/ezto/Welcome.do, and specifically for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.

3. Payment Information

For Shipping Within Germany

For deliveries within Germany, we offer the following payment options, unless otherwise stated in the respective product description:

1. Direct Bank Transfer
2. Giropay
3. PayPal
4. Credit Card

For Shipping Outside Germany

For deliveries outside Germany, we offer the following payment options, unless otherwise stated in the respective product description:

1. Direct Bank Transfer
2. Giropay
3. PayPal
4. Credit Card

Detailed information on each payment option:

Direct Bank Transfer: Please use the following bank details for payment by direct bank transfer:

Leela Lab UG

Deutsche Bank AG

IBAN: DE67 2507 0024 0552 6553 00

BIC: DEUT DE DB HAN

Giropay: If your bank participates in the Giropay process, you can log in to your online banking area and activate the additional option. The prerequisite for this is that you are registered for online banking with your savings bank or bank. During the payment process, you only need to enter your username and password. The payment process is then forwarded to your bank almost simultaneously, which promptly authorizes the transaction.

Credit Card: Conveniently pay by credit card. We accept the following credit cards: Visa, Mastercard, American Express. Payment information is forwarded to your credit card company on the day of the order. Your credit card account will be charged upon completion of the order.

PayPal: Use your bank and credit card information stored with PayPal. Your PayPal account will be charged upon completion of the order. For more information on paying via PayPal, please visit https://www.paypal.com/at/webapps/mpp/buy-how.